Skill development for non-managers is often overlooked. Firms continue to express the need for staff to be agile, collaborative, empathetic and accountable. Making in Impact is an interactive, self-driven online development program that blends traditional knowledge transfer with relevant activities and homework assignments to allow participants opportunities to practice new skills. Unlike other eLearning programs, Making an Impact offers a community feature in which participants can connect to share feedback and insights and to encourage ongoing development.